Shipping Policy

Last Updated: August 15, 2026

Thank you for shopping with us. We are committed to providing reliable and efficient shipping services for every order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During promotional periods, holidays, or other high-volume periods, processing times may be slightly longer.

2. Shipping Times

Estimated delivery times depend on the destination and shipping method selected at checkout.

• United States: Approximately 5–12 business days

• Canada: Approximately 7–15 business days

• United Kingdom: Approximately 7–15 business days

• European Union: Approximately 7–18 business days

• Other International Destinations: Approximately 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on the destination, package size, weight, and selected shipping method.

Free shipping may be available for selected products, locations, or promotional periods.

4. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow 24–72 hours for tracking information to become active in the carrier's system.

5. Delayed or Lost Packages

Delivery times may be affected by circumstances beyond our control, including weather conditions, customs clearance, carrier delays, holidays, or other unforeseen circumstances.

If your package appears to be delayed, please contact us with your order number and tracking information so we can assist you.

If a package is confirmed as lost by the shipping carrier, we will work with you and the carrier to resolve the issue.

6. Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If you notice an incorrect address, contact us as soon as possible. We will try to update the address before the order is shipped.

Once an order has been shipped, we may be unable to change the delivery address.

7. International Orders

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges, if applicable, are generally not included in the product price or shipping fee unless otherwise stated at checkout.

Customs clearance may also cause additional delivery delays.

8. Delivery Issues

If your tracking information shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, your building's reception area, or the shipping carrier.

If you still cannot locate your package, please contact us as soon as possible.

9. Contact Us

If you have any questions regarding your order or shipping, please contact our customer service team through the contact information provided on our website.

We will do our best to assist you as quickly as possible. 

bozonllc@outlook.com